Around Retail Giant Amazon, University Presses Tiptoe and Whisper

D.L. Anderson for The Chronicle

“Almost any press director will say” that Amazon officials are “the toughest ones to negotiate with every year,” says John Sherer, director of the U. of North Carolina Press.
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Customers adore Amazon for its ability to deliver almost anything almost instantly. Publishers’ feelings about the online retail giant are a lot more complicated.

They love how it can boost book sales. They are less enamored of the negotiating...

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