Employment Opportunities

The Chronicle of Higher Education and The Chronicle of Philanthropy strive to provide the highest quality news and information in print and online. Our greatest asset is the staff members who bring experience, expertise, and a commitment to quality and high journalistic standards. We seek to employ talented people whose contributions will carry forward our mission.

Along with a collegial and collaborative work environment, we offer competitive salaries and outstanding benefits; including five weeks of vacation per year, a generous retirement plan, and comprehensive health benefits.

We encourage candidates to review our posted jobs below and submit a résumé for positions of interest. Every résumé that is submitted for an open position will be carefully reviewed. Candidates whose backgrounds most closely match the requirements of the job will be contacted directly.

The Chronicle is an Equal Opportunity Employer.


Advertising Sales Associate | Advertising Operations Manager | Institutional Sales Coordinator |


ADVERTISING SALES ASSOCIATE

The Chronicle of Higher Education is seeking an Advertising Sales Associate to work for national publications in the higher education and non-profit industries. This person will sell digital and print advertising products to university and non-profit clients. The Advertising Sales Associate will need to identify, target, and sell to new customers through customer research while maintaining and increasing business from current customers.

Outstanding customer service and maximizing revenue in the assigned territory is paramount for this position.

What you'll do:

  • Build relationships with customers, conduct needs assessments to identify their short and long-term activities and staffing needs. Provide value and service through identifying Chronicle products that meet customer needs.
  • Be fully knowledgeable and conversant about all aspects of advertising in The Chronicle of Higher Education and The Chronicle of Philanthropy, including ad placement, appropriate job categories, ad types and sizes, recruitment ads in print and online, image ads, banner ads, Employer Profiles, job alert e-mails, supplements, and all other recruitment-advertising services.
  • Understand roles and successfully engage with both academic and administrative decision-makers and staff at both 2 year and 4 year universities and non-profit organizations.
  • Meet and exceed established sales goals and KPIs.
  • Provide superior customer service via telephone and e-mail correspondence to build revenue and maintain relationships with new and existing customers.
  • Respond to customer needs and requests with a high level of professionalism, enthusiasm and knowledge to ensure complete customer satisfaction.
  • Some face-to-face meetings with local non-profit organizations.

Qualifications:

  • 3+ years of inside sales experience or consultative phone-selling experience.
  • 3+ years of experience in customer service or building customer relationships.
  • Demonstrated success in building relationships with customers and serving in a consultative sales role.
  • Strong grammar and proofreading skills are a must, as is attention to detail.
  • Excellent written and oral communication skills required.
  • Must be highly motivated and successful handling outbound sales activity - both email and phone calls.
  • Knowledge of Windows, Microsoft Office Suite and Salesforce
  • Bachelor's degree is preferred.

Interested candidates should send a cover letter, resume, and salary requirements to recruitmentadvertisingsearch@chronicle.com with "Advertising Sales Associate" in the subject heading. No phone calls, please.


ADVERTISING OPERATIONS MANAGER

We're seeking an Advertising Operations Manager to lead our digital and print advertising operations and customer support for Recruitment Advertising and Vitae, The Chronicle's online career hub. You'll be working with a talented support team who is responsible for providing top-notch customer service and support, pagination and design layout, and ad scraping and production. In this role, you'll report to the Recruitment Advertising Sales Manager and will act as the primary liaison with our technology group, resolving customer service and production issues as well as streamlining processes.

What you'll do:

  • Produce digital and print advertising. Book ads, proofread, type, and manipulate camera-ready ads for print.
  • Manage print pagination and design layout to meet deadlines and quality standards.
  • Manage traffic reporting of Featured Banners and NCP (self-service) through Omniture suite working with our digital production team.
  • Manage the training for all production and advertising systems, including updating all systems training materials, training new recruitment sales associates, and training inside sales team.
  • Manage ad operations staff, ensuring each team member is cross-trained on customer and products for both Recruitment Advertising and Vitae.
  • Ensure high degree of customer engagement, effectiveness, and quality control.

Who you are:

  • 3+ years of experience in similar role in publishing, advertising, or a related field. Experience managing staff.
  • 2+ years of experience working in Adobe Creative Suite (InDesign, Acrobat, Illustrator, etc.)
  • Experience with HTML, Salesforce and NewsCycle preferred
  • Outstanding customer service skills
  • Bachelor's degree required

Interested candidates should send a cover letter, resume, and salary requirements to recruitadsearch@chronicle.com with "Ad Operations Manager" in the subject heading.

The Chronicle is based in Washington, D.C. and offers excellent benefits including 5 weeks of vacation a year.

A journalism-driven multimedia company, The Chronicle of Higher Education and The Chronicle of Philanthropy provide award-winning news coverage to people on college campuses and to nonprofit organizations around the world. Vitae is The Chronicle's online career hub, which offers free career management tools, a powerful community, and the candid insights that academics need to build successful careers and fulfill their mission.

The Chronicle is an Equal Opportunity Employer.


INSTITUTIONAL SALES COORDINATOR

The Chronicle of Higher Education is in search of a highly motivated, energetic Institutional Sales Coordinator. This role will join the growing institutional sales team and contribute in growing the site license business by identifying prospects in both traditional and non-traditional markets.

Responsibilities:

  • Identifying potential institutional clients in both traditional and non-traditional markets for The Chronicle of Higher Education and The Chronicle of Philanthropy through regular research and prospecting activities using both internal and external sources
  • Conducting new business outreach to potential clients through phone calls and e-mails
  • Educating prospective clients on the value of institutional access to The Chronicle, and gathering intel on buying cycles, common objections, and pain points
  • Supporting the Institutional Sales Manager in creating customized plans for sales territories
  • Managing and responding to inbound requests from prospective clients
  • Ensuring the database contains accurate account details and contact information
  • Supporting additional new business and audience development initiatives as needed

Qualifications:

  • 1-2 years' relevant experience in business development or sales support
  • Superior interpersonal skills and strong relationship-building acumen
  • Proven success prospecting and making outbound sales calls
  • Exceptional written and verbal communication skills
  • Strong attention to detail and ability to multi-task and prioritize projects
  • Experience with a CRM system such as Salesforce.com preferred
  • Bachelor's degree required

Interested candidates should send a cover letter, resume, and salary requirements to audiencedev@chronicle.com with "Institutional Sales Coordinator" in the subject heading.

The Chronicle is based in Washington, D.C. Our salaries are competitive and we offer excellent benefits, such as comprehensive health, dental and vision insurance, tuition reimbursement and 24 days of paid vacation.

A journalism-driven multimedia company, The Chronicle of Higher Education and The Chronicle of Philanthropy provide award-winning news coverage to people on college campuses and to nonprofit organizations around the world. Vitae is The Chronicle's online career hub, which offers free career management tools, a powerful community, and the candid insights that academics need to build successful careers and fulfill their mission.