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Many So-Called Innovators Don’t Understand the Community They Need to Serve

By  Goldie Blumenstyk
June 26, 2017

Students today are older, poorer, and more ethnically diverse than ever, but Heather Hiles, a founder of an e-portfolio company who now works for the Bill & Melinda Gates Foundation, says too few investors and entrepreneurs reflect that reality in what they sell.

Goldie Blumenstyk writes about the intersection of business and higher education. Check out www.goldieblumenstyk.com for information on her new book about the higher-education crisis; follow her on Twitter @GoldieStandard; or email her at goldie@chronicle.com.

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Students today are older, poorer, and more ethnically diverse than ever, but Heather Hiles, a founder of an e-portfolio company who now works for the Bill & Melinda Gates Foundation, says too few investors and entrepreneurs reflect that reality in what they sell.

Goldie Blumenstyk writes about the intersection of business and higher education. Check out www.goldieblumenstyk.com for information on her new book about the higher-education crisis; follow her on Twitter @GoldieStandard; or email her at goldie@chronicle.com.

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Technology
Goldie Blumenstyk
The veteran reporter Goldie Blumenstyk writes a weekly newsletter, The Edge, about the people, ideas, and trends changing higher education. Find her on Twitter @GoldieStandard. She is also the author of the bestselling book American Higher Education in Crisis? What Everyone Needs to Know.
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