To the Editor:
I retired in 2014 after a long career as a vice chancellor of student affairs at a smaller regional public. I had six units reporting to me each headed by a director and two to three support staff. There was no career ladder for any of my directors other than horizontal moves — but they knew this and I did my best to reward them in other ways. I think the recent essay, “Higher Ed Is a Land of Dead-End Jobs” (The Chronicle Review, December 2), should have added the dimension — “eyes wide open” regarding the work structure of higher ed. A good manager upon making a hire will do well to guide a new employee on the “management of expectations.”
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