The Chatbot Student Experience: What Lies Ahead?

Although colleges have tested different ways for chatbots to help students for years, new artificial-intelligence tools can allow chatbot use to go further, giving students more-personalized support when navigating the confusing parts of admissions and enrollment.

Institutions need to consider the best data and practices to ensure chatbots benefit students. This coming virtual forum, hosted by The Chronicle, will explore how chatbots can improve the on-campus experience for students and what policies colleges can use to ensure that chatbots are effective.

Watch “The Chatbot Student Experience: What Lies Ahead?” to learn more about best practices with this emerging technology.

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Host: Ian Wilhelm, deputy managing editor, The Chronicle of Higher Education

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