The new generation of college students expects more from their institutions than ever before. As digital natives, they are accustomed to always-on services and expect their colleges to respond to their needs with the same sense of immediacy. How can colleges adjust?
“The Responsive Campus,” an upcoming Chronicle Virtual Forum, looks at the issue head-on. We’ve assembled a panel of administrators to share their experiences about the changing expectations of students and offer new ways to meet them.
Join us as we examine:
- How offices like student affairs, financial aid, and the registrar are being more responsive to students.
- How students’customer-like expectations change staffing requirements and how staff members do their jobs.
- In what ways technology help — or hamper — a campus’ efforts in this area?
Host: Ian Wilhelm, assistant managing editor at The Chronicle of Higher Education
With Support From Zendesk.
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