
Two decades ago, colleges became serious about student retention and graduation rates. Have they made any progress?
Many institutions have. They have student-success directors on campus. They opened student-success centers. They focused on empowering low-income and minority students.
In February, The Chronicle surveyed 874 administrators and faculty, and interviewed a dozen more, to find out what strategies are working and what gaps remain, including:
- Institutional priorities and policies.
- High-ROI programs.
- New approaches to student advising.
- Opportunities for more innovative thinking.
Download the Insights Report for a full summary and analysis of our research.
The Different Voices of Student Success

The Chronicle’s resource center shares insights about improving student outcomes, social mobility, and the reskilling of workers in the higher-ed space.