Welcome to Teaching, a free weekly newsletter from The Chronicle of Higher Education. This week:
- Dan explains what a community-college instructor has learned about her students by being a tutor.
- Steven shares your responses to his article last week about a professor who stopped giving students deadlines.
- We point out some recent stories on our site that you shouldn’t miss.
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A Space for Them’
Like many instructors, Shana Cooper calls on various aspects of her life to help her students. For her, that often means drawing on her experience as a tutor.
Cooper, an adjunct English instructor at Harold Washington College, part of the City Colleges of Chicago, also works there as a tutor in the writing lab. On a typical day she helps students get unstuck on, say, a sociology or biology assignment.
She’s found that tutoring and teaching are very different. With tutoring, she says, “there’s a lot of personal connection that comes in.” It’s not uncommon, she says, for her or her fellow tutors to escort students to the college’s wellness center. Sometimes a writing prompt, about race or a seemingly innocuous personal statement, dredges up intense feelings. “You have to read what someone needs,” she says.
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While she’s not supposed to tutor her own students, she says that on busy days it’s often unavoidable. And when it happens, she says, it can be a good thing. Sometimes it changes her relationship with them, and they start speaking up more often in class, increasing their confidence, and taking on leadership roles with their peers.
It can also give her insights into her assignments. For example, she has seen that her students can struggle getting started and organized. So her instructions have changed, and she makes her expectations clearer. “It’s structured my teaching and changed classroom-management time,” she says.
Part of the value of tutoring, she thinks, comes from its informality. To mimic that dynamic, she builds a similar one into her courses. Cooper sometimes includes a question-and-answer period in class, so that she can ask students how an assignment is going and check in on their learning.
The informality and lack of hierarchy in tutoring is also made manifest in physical space. A tutoring center is different than a faculty office, another space where students typically seek help. The tutoring center, she says, is egalitarian, with learners and teachers clustered around tables. “It’s a space for them,” she says. “The guard comes down.”
During office hours, however, the professor usually sits behind a desk, often in a bigger or nicer chair — clearly on the professor’s turf.
As pedagogical sites go, office hours might not be all they’re cracked up to be. One study, published in College Student Journal, found that faculty members tended to slightly overestimate, relative to students, how regularly professors staffed their office hours. The researchers also observed how often faculty members actually showed up for their own office hours. One in four of them didn’t.
That might be one reason students report that they seldom interact with their professors beyond the classroom. According the National Survey of Student Engagement, about three-quarters of freshmen and two-thirds of seniors say they “never” or only “sometimes” discuss course ideas or concepts with faculty members outside of class. There seems to be a lot of potential for growth.
Have you tried to do something to increase the educational impact of your office hours? What did you do, and how did it work? If you email me, at dan.berrett@chronicle.com, it might appear in a future newsletter.