What Does the Class of 2025 Expect From Colleges?
The pandemic has changed what students expect from their colleges. With an increased level of communication, transparency, and wraparound student services now becoming the norm, will colleges be able to continue to meet the demand?
We’ll find out when a panel of experts convenes for the virtual forum “What Does the Class of 2025 Expect from Colleges?” Join us as our panel reviews the changes in academics, financial aid, wellness, and basic student services brought about by the pandemic and whether the bar has been permanently raised, including such issues as:
- What services and practices should stay?
- What might be tapered as the Covid crisis recedes?
- How might budget capacity and employee burnout factor into planning and prioritization?
With Support From Mainstay, Formerly AdmitHub
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Colleges have been employing chatbots for a number of years to support student recruitment and enrollment. But as AI technology has advanced, the chatbots have advanced into AI agents. Simply put, a chatbot answers simple, pre-defined questions using scripted responses, while an AI agent is more advanced and can understand complex queries, learn from interactions, and potentially take proactive steps. Such tools, such as voice agents, are used frequently in corporate customer relations and campuses have quickly followed suit. But within the higher ed, how should these AI admissions agents ideally work? What parameters does a college need to set to make sure responses and actions are appropriate? What can colleges learn potentially from the business world about what works – what doesn’t? This forum, moderated by a Chronicle journalist, would explain what AI agents are, how they are benefiting admissions, and what the proper use of them should be.
ON DEMAND: Many understand the potential of virtual teaching assistants, yet few colleges are actively using the technology. Discover how to tap into VTAs and what guardrails to have before using them. With Support From AWS. Watch on demand.
ON DEMAND: When travel expenses and tight budgets mean college recruiters make fewer global trips, how can they reach international students? Where should admissions offices target their efforts when budgets are lean? Join us for this virtual forum. With Support From ICEF. Register now.
ON DEMAND: AI has some higher-ed offices in a panic. Others, however, are embracing it. Watch this virtual forum and see how other campuses are using AI to improve operational efficiency, and how you can navigate safe implementation of AI on your campus.With Support From Jenzabar. Watch on demand.
ON DEMAND: The very definition of the international student is shifting, along with expectations around financial support and accessibility. Check out the on-demand Virtual Forum where we explored what the future might have in store for colleges. With Support From Keystone Education Group. Watch on demand.
ON DEMAND: What if colleges offered internship opportunities to every student who wanted one? Join us to discuss the future of college internships. With Support From Strada. Watch on demand.
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