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The Teagle Foundation’s “Hybrid Learning and the Residential Liberal Arts Experience” program, which ran from 2014 to 2016, funded a group of higher education consortia to test whether the collaborative development of technology-enhanced educational resources can cost-effectively increase institutional capacity to offer high-quality learning experiences. Ithaka S+R has observed and assessed the grant program on behalf of Teagle since the program’s launch. Our assessment—based on instructor surveys, interviews with instructors and consortia staff, and review of grantees’ reports—has yielded a number of lessons regarding faculty collaboration within and across institutions, the value of instructional technology in liberal arts education, and the conditions for building institutional capacity through collaboration and technology.
Faculty collaboration in creating new educational resources that rely on technology can serve as a catalyst for rethinking pedagogy, and has the potential to be a cost-effective means by which liberal arts colleges can provide more students high-quality learning experiences that are in line with the core tenets of a liberal arts education. Despite the time-consuming and difficult nature of incorporating technology into course creation, faculty were appreciative of the time they spent collaborating with peers. As we heard from numerous faculty, both the collaboration and the challenge of conceptualizing an academic experience in a different modality provided new insights into their pedagogy. But another important lesson of the Teagle project is that fully realizing the benefits of collaborative course design requires a lot of support—from the leadership and administrative staff of faculty members’ home institutions and from a backbone organization with the resources and infrastructure to coordinate across institutions and strategically plan how to share courses.
Over each of the past five years, the total number of undergraduate students in the United States has declined.[1] There are multiple potential reasons for this trend: rising tuition, questions about the value of a postsecondary education, and shifting demographics have all likely contributed. While the impact of this trend has been felt across higher education institutions, private liberal arts colleges have been hit particularly hard,[2] as have liberal arts programs offered at public institutions, marked by a decline in enrollment in colleges of arts and sciences within universities.[3] List tuition at many small, private colleges is well above $50,000 – at a time when students are becoming increasingly cost-conscious. In addition, potential applicants and enrollees of all types of institutions are questioning whether a liberal arts education will provide them the skills to succeed in an increasingly competitive and challenging labor market once they graduate.
To combat this trend, these mostly-tuition-dependent institutions have turned to a number of strategies to increase enrollment and hold down costs, without sacrificing program quality, including offering more institutional grant aid (also known as raising the discount rate) to lower the price students actually pay. For colleges with modest endowments, however, high discount rates are not financially sustainable. Recent analyses, including one conducted by the National Association of College and University Business Officers (NACUBO), found that the changing demographics and financial difficulties faced by students are not expected to change in the near future, suggesting the need for a long-term solution.[4]
To make a lower net price for students more sustainable, liberal arts programs are also trying to address the cost of providing education. Many of these institutions have, for some time, shared administrative services and resources and distributed burdens with other local or otherwise affiliated institutions. Some of these efforts have spawned robust consortia that provide infrastructure and facilitate collaboration in other ways, as well. More recently, a number of these institutional consortia have focused their efforts on the creation and use of online teaching resources and courses. In theory, such shared courses and resources increase institutional capacity to provide educational offerings at a fraction of the cost of duplicating those offerings at each institution. The worry, typically, is that educational quality will suffer.
In 2014-2016, the Teagle Foundation funded a group of higher education consortia to test the hypothesis that collaborative development of technology-enhanced educational resources can cost-effectively increase institutional capacity to offer high-quality learning experiences. The Foundation’s goals for the project were to:
Eight groups of higher education institutions were awarded grants: the American Association of State Colleges and Universities (AASCU), the Council of Public Liberal Arts Colleges (COPLAC), Five Colleges, Inc., the Lehigh Valley Association of Independent Colleges (LVAIC), the Midwest Hybrid Learning Consortium (MHLC), the Texas Language Consortium (TLC), and two teams of colleges led by Bryn Mawr College and St. Norbert College respectively. Summaries of these projects, including the number of courses or modules created and the number of faculty and staff involved, are in the Appendix, below.
At the outset, the Teagle Foundation hired Ithaka S+R to assess the grant program, offering us a front-row view of these efforts as they have progressed. Reflecting on the grant program as it winds down, our assessment—based on instructor surveys, interviews with instructors and consortia staff, and review of grantees’ reports—has yielded a number of lessons regarding faculty collaboration within and across institutions, the value of instructional technology in liberal arts education, and the conditions for building institutional capacity through collaboration and technology. We summarize those lessons below, based on our assessment and featuring topical quotes from the surveys of participating faculty.
Faculty appreciate the opportunity to collaborate with colleagues on instructional design. Participating faculty members consistently reported that having the opportunity to work with colleagues within and across their institutions on course design was a valuable—and rare—experience. While some faculty recalled initial wariness about the additional burden such collaborative work would require, most came away from the experience believing they had learned something new about course structure and pedagogy, and had improved their teaching ability as a result. Beyond their own collaborative project work, participating faculty valued opportunities to share best practices and lessons learned; exchange information and ideas; and network with faculty across projects and consortia. Faculty members particularly valued opportunities to engage with colleagues face-to-face, citing such contact as important for building trust. Many pointed to an April 2016 Teagle-hosted convening of grant program participants and instructional technology experts as an exemplar of this kind of engagement.
Faculty collaboration can reduce the burden of developing instructional technology resources. While the coordination challenges of involving multiple faculty members have the potential to increase the burden of technology development, faculty participating in the Teagle projects found that the collaboration, in fact, reduced the overall burden on each participant. Sharing the work not only allowed faculty to divide tasks that a single faculty member would otherwise have had to handle on their own, some reported that it also allowed partners to specialize in areas in which they had the most expertise. For instance, TLC created a curriculum development team with representatives from each campus that met monthly or bimonthly while assessment, technology, and pedagogy teams met monthly. As part of AASCU’s project, multiple faculty members worked on creating course content and enlisted a team of instructional designers to handle all of the technical work related to building course materials in the online platform.
"I benefitted a great deal from the opportunity to participate in this Teagle project. I found it very helpful to work with a colleague at another institution, and I believe that we will continue to interact and possibly collaborate in the future again. I also benefitted from hearing what others in the group did for their projects."– Faculty Member, MHLC Project
A backbone organization can bolster faculty collaboration across institutions, and provide valuable administrative support. Coordinating work across faculty located on different campuses can take considerable effort and infrastructure. Furthermore, technology projects typically require administrative tasks like engaging technical experts, contracting with vendors, and managing maintenance, which may be challenging for one small institution to manage for itself; the complexity of managing these tasks across multiple institutions is much greater. Participants in the Teagle program that were supported by a robust, fully staffed consortium or association were able to navigate these barriers to collaboration more effectively. Most projects relied on an online platform to serve as a hub of information and a place to share resources and materials, like MyOpenMath or TeamWork. Others hosted in-person faculty development workshops and trainings.
Beyond facilitating communication among faculty, consortia provide other valuable services. For example, Five Colleges managed the process of sharing equipment purchased as part of the initiative, as well as developed an intellectual property policy to support sharing and modifying of resources for educational use, as did AASCU and St. Norbert and its campus partners. Consortia also took responsibility for forming project teams with representatives from each participating campus and ensuring that technical experts, like instructional technologists, designers, and IT staff, were accessible.
Technology can create more opportunities for discussion and application of concepts. Engaged dialogue among students and faculty in an intimate setting is a hallmark of a liberal arts education. The conventional wisdom is that technology-enhanced courses limit or eliminate opportunities for this kind of engagement. Participants in the Teagle program generally found the opposite to be true. While some projects offered courses entirely online, most projects either used flipped classrooms, in which some instructional content was delivered online and supplemented by face-to-face meetings, or incorporated modules and online videos into their courses. In those hybrid models, in which students learned foundational concepts primarily outside the classroom, faculty reported that students typically had more opportunity during class for in-depth discussion and application. Some faculty also reported that students’ participation in online discussions allowed less-outgoing students greater opportunities to participate, and better-enabled faculty members to get to know them as individuals, as compared to a traditional face-to-face setting. In addition to student engagement, the vast majority of faculty were satisfied with the level of student learning, reporting that the depth and breadth of student learning were either greater than or about the same as the depth and breadth of student learning in analogous, traditionally taught courses. Notably, however, faculty who worked on fully online courses felt that important aspects of the liberal arts learning experience were not replicable, noting in particular that it was easier for students to become disengaged. Most of these faculty indicated they would pursue a hybrid model if they were to attempt another course re-design. In fact, one course initially offered entirely online by members of the LVAIC consortium will be offered in spring 2018 as a hybrid course, with some face-to-face interaction incorporated in hopes of improving student learning.
“I have been continually surprised and pleased by the ways in which the hybrid format really facilitates deep and thoughtful work when used in conjunction with FTF [face-to-face] instruction. I am continually impressed by the ways in which discussions expand and develop for several days, with increased engagement with a range of outside sources.” – Faculty Member, MHLC Project
Technology can increase access to liberal arts education, and the diversity of those who access it. Online courses offered across multiple campuses enable students to take courses they normally would not have the opportunity to if offered in a traditional face-to-face manner. Beyond increasing course access, enrolling students remotely from a variety of institutions is likely to diversify the student makeup of the classroom as well as the classroom discussion. Many participating faculty cited access and diversity as core tenets of a liberal arts education, and saw their efforts in online and hybrid learning as supporting that aspect of the mission. For example, one of COPLAC’s faculty teams developed a hybrid course in Native American Studies that enrolled students from a predominantly white institution and students from an institution with a large Native American population. The course enabled its participants to engage on the subject with students they ordinarily would not encounter in a similar class on their own campus, gaining new insights from the diverse perspectives represented.
“I was most satisfied by teaching in an online/hybrid format that brought students together from different campuses and locations, and seeing how that diversity enhanced the course. It was also quite satisfying to see every single student’s voice equally represented in the online/hybrid format, as opposed to the traditional classroom discussion where not all students participate on a day-to-day basis.”– Faculty Member, COPLAC Project
Incorporating technology into a course is time-consuming and resource-demanding, and many faculty face a learning curve. For many participating faculty, the Teagle project was their first effort to develop a technology-enhanced course or resource. Not surprisingly, many reported that the time and effort required to incorporate technological modifications exceeded the time and effort spent on developing a comparable face-to-face course. Indeed, when surveyed about how much time it took them to plan and develop the Teagle-funded course relative to a comparable face-to-face course, 100 percent of respondents answered about the same time or greater, including 80 percent who answered more time or much more time. In addition to technical challenges, faculty members faced a learning curve in conceptualizing how they would structure the learning process and translate content to an online format.
Exposure to instructional technology improves faculty members’ attitudes about it. Interestingly, despite the intensive effort and other challenges reported by most faculty, participation in the project generally resulted in faculty having a more favorable view of instructional technology than when they started. For many faculty, this shift in attitude was not driven by the value of the technology itself. Rather, the effort to incorporate technology or design a course with technology forced faculty to reflect on course structure and their pedagogy in a way they rarely had the opportunity to do. As one participant noted, technology makes one think about a course differently, in a productive way. Others cited the collaborative nature of the project as important to their view of technology: talking through the benefits and challenges of the technology with an engaged peer provided a new and more positive, problem-solving perspective.
“I would encourage my peers to engage in hybrid/online teaching because it not only benefits the students, but also the faculty members who participate in this additional mode of teaching and learning!”– Faculty Member, LVAIC Project
Even if you build it, students may not come. While most faculty were pleased with the course or resource they created through the Teagle program, faculty satisfaction did not generally translate into high student enrollment. Course enrollment was typically no higher than for a similar face-to-face course: when asked to compare the number of students who enrolled compared to the typical enrollment for a course of this nature at their institution, more than three-fourths answered about the same number of students while less than a fifth answered fewer students and only 4 percent answered more students. These enrollment patterns may in part be a result of the choice of subject or course design: when asked about the extent to which their courses could scale, faculty on average reported they could handle a maximum enrollment of 29, with 20 being the most common response. Another limitation is students’ hesitancy—or administrative barriers—to taking courses offered by faculty outside their home institutions. A large majority of faculty members reported that at least three-fourths of the students enrolled in their courses were from the home institution. Focusing on a course with steady enrollment, offered by many of the partner institutions, seems to help. For example, Bryn Mawr and its campus partners developed online instructional materials and modules to support courses in psychology research methods and statistics offered at each of the participating colleges.
Building institutional capacity—and even successful implementation—requires a broader institutional commitment. One overarching lesson from the Teagle project is that faculty collaboration in technology-enhanced course development requires significant institutional support. While faculty generally benefitted from the facilitation and resources provided by consortia, most relied heavily on their own institutions’ IT staff and teaching and learning resources as well. More significantly, developing new courses and resources alone is unlikely to result in a sustainable increase in institutional capacity. Broader institutional changes are required to have an impact. Senior administrators must be actively engaged to eliminate potential administrative barriers and develop a sustainable business model. Registrars must collaborate across institutions to ensure that courses qualify for credit toward students’ degrees at their home institutions. Something as mundane as a failure to update the course catalog can undermine an effort, as one grantee learned when only one student enrolled in one of the three courses offered.
Incorporating new technology-based courses and resources into existing cross-institutional programs encourages administrator, faculty, and student participation. Several participating consortia were able to enhance the buy-in of faculty and administrators, and put their projects on the path to sustainability, by leveraging existing cross-institutional curricular work. The LVAIC group’s course on “Documentary Practice” was designed as a required component of a joint minor in documentary studies that students can only complete by cross-registering at multiple consortium institutions. Students from three different institutions participated in the course in 2016-17 and the course is already scheduled to be offered in spring 2018. Similarly, with support from the Mellon Foundation, the Five Colleges team is incorporating the modules it created through the Teagle grant into a hybrid course that will be a key component of a new consortium-wide certificate program in digital humanities.
Residential liberal arts programs are going through a tumultuous stretch. To keep up with changing circumstances, many are proactively seeking new ways of operating that preserve the most valuable elements of the liberal arts experience, while holding down costs and building institutional capacity. Based on our three-year observation of the Teagle Foundation’s “Hybrid Learning and the Residential Liberal Arts Experience” grant program, we believe that structured collaboration among faculty and institutions to redesign academic offerings with technology has real potential to help these institutions thrive in the future. By sharing the burden and benefit of creating new educational resources that rely on technology to increase student access, both faculty and institutions can provide more students high-quality learning experiences. As we heard from numerous faculty, both the collaboration with peers and the challenge of conceptualizing an academic experience in a different modality provided new insights into their pedagogy. But another important lesson of the Teagle project is that fully realizing the benefits of collaborative course design requires a lot of support—from the leadership and administrative staff of faculty members’ home institutions and from a backbone organization with the resources and infrastructure to coordinate across institutions. Liberal arts colleges and programs that commit to working together to support this kind of faculty innovation will be in a better position to navigate the uncertain road ahead.
Number of revised or created courses and modules that have been offered, and number of staff that have played role in course development or teaching[5]
This research brief was originally published by Ithaka S+R on January 29, 2018, written by Martin Kurzweil and Daniel Rossman
