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Illustration showing a cross-section of a busy campus building with a variety of professionals working in their offices.
Kathleen Fu for The Chronicle

How Higher Education Works

News, opinion, and advice on working — and succeeding — in higher ed.

The Work Issue

How We Reported These Stories: Our survey team fielded a 25-question online survey between October 24 and November 18, 2024, asking about the experiences of employees at higher-education institutions in the United States. The team collected 4,107 responses – from 1,402 administrators, 1,443 faculty members, and 1,262 staff – and for answers to four open-ended questions used AI to rank the frequency of themes that emerged. Reporters then used answers to the entire survey to inform their interviews with dozens of respondents and other higher-ed employees.
In this new series, Kevin R. McClure explores higher education as a workplace — what it does well, what it does poorly, and what it can do to improve the professional lives of faculty and staff members.

Meet Our Workplace Reporters

Megan Zahneis and Adrienne Lu are senior reporters who cover faculty, staff, and the academic workplace for The Chronicle. They’re curious about what it’s like to work in higher ed today. Write them at megan.zahneis@chronicle.com and adrienne.lu@chronicle.com.

Senior Reporters Megan Zahneis and Adrienne Lu

Explore comprehensive career resources from The Chronicle of Higher Education. Find job postings, career advice, and professional development workshops tailored to educators and academic leaders looking to advance their career in higher education.