Why getting students’ names right matters
Before a word of introduction had been spoken, Yi Xuen Tay, a graduate student from Malaysia at the University of Nebraska at Lincoln, could feel her anxiety growing.
How badly would the person she was meeting stumble over pronouncing her name, which is Mandarin Chinese? Would they try to get it right or avoid using it at all? Shorten it to just the first of the two Chinese characters, Yi, that make up her first name?
“I could see the concern in their eyes, and I’d feel bad that my name was so hard,” Yi Xuen said.
So she’d make it easy for them. Her last name was English sounding, “like Taylor Swift without the '-lor.’” When she met someone new, she’d say, “Feel free to just call me Tay.”
Getting a student’s name wrong, or not even trying to pronounce it correctly, can signal a lack of respect and make the student feel uncomfortable and unwelcome on campus. It can be, as my colleague Fernanda Zamudio-Suarez writes in the Race on Campus newsletter, a microaggression.
Yet, the experience is a common one for international students. And the onus is often on them to manage the linguistic discomfort of their American classmates and even their professors.
As a young girl studying English in China, Yuezhong Zheng’s Western teachers would ask if she had an English name. So she chose “April,” plucked from a now-forgotten rom-com.
“Now that I think back on it, that’s a problem. That’s neocolonialism right there,” said Yuezhong, who earned degrees from William & Mary and the University of Michigan at Ann Arbor. “But growing up, it was the norm.”
The international students I spoke with said they didn’t expect people to always pronounce their names perfectly — many said they struggled with certain sounds that weren’t found in their own native tongues. Too often, though, others didn’t even try to get their names right. Americans’ desire to avoid embarrassment can leave international students feeling excluded.
Yi Xuen, the Nebraska student, said all the Zoom sessions of the past two years had made the situation worse, because when people saw her name spelled out, she felt it increased their stress about getting it wrong. But her classmate Meena Pannirselvam, who is also from Malaysia, said she liked the ability to be able to include the Tamil characters and pronunciation of her name in her chyron on screen. Doing so has sparked others’ interest.
“When people ask about the significance of my name, it means a lot,” she said, “because it means they see me.”
Many students have begun to use technology to proactively help people learn their names. Apps like Namedrop and NameCoach let them embed recordings of their name into their email signatures and even share a bit of background about their name.
Yi Xuen has begun to “reclaim” her name, no longer introducing herself as Tay. And Yuezhong has dropped April. “I realized I don’t have to have an English name to make it easier,” she said. “I feel more connected to, and more proud of, who I am.”
So what can educators do? I got many great suggestions, and here are just a few:
- Owen Silverman Andrews, an instructional specialist at Anne Arundel Community College, in Maryland, said he uses name-identification software in his own signature. “The message for students and colleagues is that no name is normative in a multilingual society,” he wrote. “By sharing the pronunciation of my name (I get called Andrew about once a week in emails, by the way), I remove an excuse to mispronounce anyone’s.”
- Several institutions, including Kent State and Temple Universities have begun workshops for faculty and staff members to help them pronounce international students’ names.
- Hoa Bui runs a program to help international students prepare for studying in the United States. She tries to give her students “social, historical, and generational context,” such as how some immigrant parents deliberately give their children “American” names. “I emphasize to my students they can make up their own minds about their name,” she said.
- And many professors said they devoted time in initial class sessions to learning students’ names: introducing themselves individually to students, noting names phonetically in their class rolls, and inviting their students to record how they’d like to be addressed in their learning-management systems. Christine Lombardo-Zaun, chair of business at Cedar Crest College, makes it a point to greet all of her students, many of whom are from Saudi Arabia, in every class by name.